FPUA is proud to serve you, as we face this challenge together. We encourage you to set up an online account atwww.fpua.com. Mobile Payment Options, including internet and auto pay. Please call customer service at 772-466-1600, ext. Commercial customers should call 772-466-1600, extension 3243, to speak with our Commercial Liaison. FPUA, is one of 34 public power communities throughout Florida. Select Update Account Information and choose text notifications. If they cared about us, theyd get stuff done, the tenant said. Fort Pierce Utilities Authority is an Electricity, Oil & Gas, and Energy, Utilities & Waste Treatment company located in Fort Pierce, Florida with $102.00 Million in revenue and 123 employees. Fort Pierce Utilities Authority (FPUA) will re-open the Customer Service Lobby on Wednesday, May 20, 2020 at 9:00 am. The service area is established by the Florida Public Service Commission. The minimum payment arrangement amount must be $50 per month, and allows a maximum of 12 months to pay the entire past due balance. The amount of the bill will be deducted from your bank account approximately 20 days after the billing date. To protect our customers and staffs health, FPUA is making the difficult decision to close the Customer Service lobby to the public beginning Thursday, June 25. at 9:00 am. Also, the outdoor Kiosk is located on the west side of the same building as the drive-thru. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. One company that would immediately benefit from the project is Orchid Island Juice, the manufacturer of Natalies Orange Juice, which recently opened a 55,000-square-foot warehouse at 1650 DiGiorgio Road, for a production facility and hired 50 employees. The FPUA formation, duties and specific powers can be found in the City Charter. As the Coronavirus pandemic continues to evolve, Fort Pierce Utilities Authority (FPUA) is closely following our Pandemic Response Plan, as well as requirements set forth by National, State, and local government agencies. Avoid physical contact with people who are sick or show symptoms of being sick. Individual reclaimed water customers will be kept up-to-date as availability changes. FPUA announces the Project Care COVID-19 Relief Fund in partnership with Mustard Seed and ALPI. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. Welcome to the Pierce Utilities Billing System. Fort Pierce Utilities Authoritys (FPUAs) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. 3900) is open from 9:00 am to 5:00 pm. Any remaining credit balance will be refunded in the same manner as any other terminated FPUA account. If it is determined that the work order will be processed and FPUA personnel will be onsite, please do not approach them. Admission is always FREE at Friday Fest and there is always plenty of food, music, and activities for all ages! The 24-hour Kiosk is available on the west side of the building at 206 S 6, Cash Plus, 2059 S U.S. 1 (K-Mart Plaza), 772-466-8669, Dixon Check Cashing, 2410 Avenue D, 772-461-1010, Down South Beverage & Check Cashing, 420 N U.S. 1, 772-466-8111, Fort Pierce Discount Pharmacy,1727 Okeechobee Road, 772-577-6469, Seacoast Bank (Fort Pierce Location-Current Bills Only), Drive-thru Hours: Mon-Wed 7:30-5, Thurs-Fri 7:30-6, Sat 9-12, PayNearMe Register for account set up at. Published: Nov. 18, 2022 at 2:55 PM PST. FORT PIERCEFort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalies Juice company, which city officials say would be a catalyst for economic development to the area. Fort Pierce Utilities Authority - Community Proud Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Understand My Bill Optional- Enrollment allows customer to utilize all services offered. Extended drive-thru hours are 7:30 am to 5:00 pm, Monday through Friday, Please have your account number and payment ready before you reach the window, Best time to utilize the drive-thru is in the afternoon when traffic/wait time is at a minimum, Service is for customers in licensed and tagged motor vehicles ONLY. Select Update Account Information and choose text notifications. Construction projects, a new business, expansion, or relocating your current business can be challenging, let us help you navigate the process! Fort Pierce Utilities Authority payment center, Lawnwood Regional Medical Center Heart Institute, FAU Harbor Branch Oceanographic Institution, Florida State University Regional Medical School, University of Florida, Indian River Research and. FPUA has also decided to suspend service disconnections beginning Wednesday, March 18 and continuing until further notice. We strongly urge you to follow all CDC and SLC. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. Powered by Invoice Cloud is a new easy way to pay your FPUA utility bill. Avoid touching your eyes, nose, or mouth with unwashed hands or after touching surfaces. Eligibility criteria includes: Fort Pierce Utilities Authority (FPUA) is closely monitoring the spread and potential threat posed by Coronavirus, COVID-19. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. That company directed us to Franklin and Johnson of Homestead Florida, which did not return our calls. Please call customer service at 772-466-1600, ext. Bill Payment Options - Fort Pierce Utilities Authority Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's If you are not already registered, simply complete the registration process, save a payment method and select pay by text. The plant is wholly owned by the All-Requirements Project and is operated under contract by Fort Pierce Utilities Authority. FPUA operates separate and apart from the City of Fort Pierce. We accept Visa, MC, Discover, and AMEX; a . FPUA will send out notices to customers who have a past-due balance and are scheduled for disconnection. Make sure you bring your appetite when you come to Friday Fest. Stay home when you are sick, and keep your children home when they are sick. Click here to view the flyer from Florida Community Health Centers, Inc. The Call Center is available Monday through Friday, 9 am-5 pm and can be reached at 772-466-1600, ext. Under utility regulations, these costs are passed along to customers at cost, through a charge on their bill commonly referred to as a fuel adjustment fee. Utilities do not profit from increased fuel and purchased power costs. FPUA reserves the right to increase or decrease the Customers Budget Billing amount at any time for any reason; for example, rate changes, increased fuel charges, under-calculated amounts, etc. Fort Pierce Utilities Authority (FPUA) is continuously monitoring the situation surrounding COVID-19 and is diligently working to develop programs that are responsive to customer needs. Customer must have a current balance with no past due account balance. The 13 cities include Fort Pierce, Bushnell, Clewiston, Fort Meade, Green Cove Springs, Havana, Jacksonville Beach, Key West, Kissimmee, Leesburg, Newberry, Ocala, and Starke. Automatic Bill Payment. The city of Fort Pierce offered a one-time check to residents who need help paying their utility bills. You must contact the Customer Service Center at 772-462-1150. Utility Service Policy; FAQs; Customer Service Forms. Any St. Lucie County resident who has experienced economic hardship caused by the COVID-19 crisis, and earns less than 120 percent of the area median income is eligible to apply. The Electric Transmission and Distribution Department is responsible for the operation, construction, and maintenance of our electrical system in order to provide safe, timely, and reliable service. Additionally, a portion of the funds is available as reimbursements to local governmental agencies that spent funds on preventative measures relating to COVID-19. Notify FPUA and schedule your service request at your convenience. Reclaimed water availability on North Hutchinson Island and South Hutchinson Island has been reduced to Monday, Wednesday and Friday from 8 pm to 8 am to accommodate summer reclaimed water supplies and demands. Florida Community Health Centers opened its first Coronavirus drive through testing center in Fort Pierce yesterday. 772.466.1600. At the July 21, 2020, meeting, the Fort Pierce Utilities Authority (FPUA) Board voted to extend the suspension of disconnects for non-payment until September 5th, 2020. This includes the following items: We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. This program will be continued through July 24, 2020. On time payment is available without enrollment. WFLX investigator Dave Bohman learned that the water was shut off after the complex's owner fell several months behind in paying utility bills. We urge all FPUA customers to continue to make regular payments to avoid creating an unmanageable past-due balance. On April 21, 2020, the FPUA Board approved a $2 reduction in the Power Cost Adjustment (PCA) beginning in May and continuing until further notice. Or pay on doxo with credit card, debit card, Apple Pay or bank account. If FPUA personnel does enter the home or business, please adhere to the social distancing guidelines of 6 feet or more. Select pay by text and save a payment method. About St. Lucie County Utilities; Customer Service. We encourage all customers to remain current with utility bill payments. When developers come in an area they are interested in building immediately, Tompeck said. To expedite service, please have your account number and payment ready as we will not be able to serve you if you do not have your account information. Payment plans with 0.0% interest will be available to assist customers who have accumulated a past-due balance during this pandemic. E-Billing is now available to St. Lucie County Utilities customers! Wash hands often with soap and water 20 seconds or longer. Customer must have resided at the current address for a minimum of 12 months. This service is offered at the discretion of FPUA to Customers who meet these terms and conditions. Jazz Society Fort Pierce Craft Music and Jazz On the River. City Payments All payments to the City of Fort Pierce can be made online through our payment center. If it is determined that the work order will be processes and also requires entry into your home or business, FPUA personnel WILL be wearing Personal Protective Equipment. The 24-hour Kiosk is available on the west side of the building at 206 S 6th Street and accepts cash, credit/debit cards, and check payments. Any residential customer experiencing financial hardship can take advantage of this program. Mustard Seed can be reached at 772-465-6021. Fuel and purchased power costs are the largest single variable expense for electric utilities, and they can vary greatly on the basis of supply and demand and other factors. 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100 Email Disclaimer Accessibility Disclaimer Website Design by Granicus - Connecting People and Government WELCOME TO THE ONLINE PAYMENT CENTER. FPUA is partnering with Mustard Seed Ministries and ALPI (The Agricultural and Labor Program, Inc.) to manage and administer funds based on specific eligibility criteria. 3900. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. Fort Pierce Utilities Authority (FPUA) has established the Project Care COVID-19 Relief Fund with a sponsorship in the amount of $100,000 to assist customers most affected by the COVID-19 Crisis pay their utility bill. We encourage you to set up an online account where registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. We encourage you to view the many online payment options available at www.fpua.com. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. The new facility will be the companys hub for manufacturing, producing and distributing its more than 22flavors of juices and teas to 32states and 42countries. The quickest and easiest way to make your payment is by using our Online Billpay System. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. Easy to Set-up, Easy to Use. Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship due to the coronavirus pandemic. Please contact them through their website at www.FPUA.com. 3900. For any commercial customer that is experiencing financial hardship, please take advantage of the COVID-19 payment program at zero (0%) interest. This project will eliminate aging septic systems, thereby protecting our waterways, notably the St. Lucie River and Indian River Lagoon.. However, the company would continue to operate from its current location on U.S. 1. Kiosk Bill Payment Option is Now Available! All rights reserved. Beginning July 13, 2020, customers with a past-due balance will receive an automated call, reminding them to set up a payment plan. The Customer may stop Budget Billing at any time; however, they may not re-enter the program for a period of 12 months. Eligibility requirements apply. The drive-thru will remain open regular hours of Monday through Friday, 8 am to 5 pm. in 1972, the city created and made a part of the government a utilities authority to be known and designated as fort pierce utilities authority (fpua) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be FPUA is now offering residential and commercial payment plans to facilitate customer payment of their utility bills. FPUA has implemented multiple measures to help our customers during this crisis such as suspending disconnections and waiving penalty and late fees for all of our customers. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. The Budget Billing variance account balance (the difference between the Budget Billing amount and the amount actually billed for services). Electric & Gas Engineering is also tasked with planning for future growth and changes to our systems as a technology and/or laws and regulations change. Typically, the drive-thru window is very busy early in the morning, so a visit late morning or early afternoon should lessen wait time. - Manage notification subscriptions, save form progress and more. Fort Pierce Utilities Authority's (FPUA's) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. They want a land that is slab ready. All customer service activities and programs will be available through the FPUA Call Center at 772-466-1600, ext. Below are a few links to frequently requested information. Fort Pierce Utilities Authority (FPUA) understands that the Coronavirus pandemic has greatly impacted the St. Lucie County community in many ways, especially economically. I have read this disclosure and agree that FPUA and its Authorized Agents may contact me as described above. Again, thank you for your patience! Customers can make payments at the 24-hour Kiosk located on the west side of the building. Customers must adhere to their established payment schedule. As the positive cases of coronavirus continue to escalate, please follow these suggested guidelines: FPUA will continue to communicate regularly through our website(www.fpua.com), Facebook (www.facebook.com/teamFPUA), and news releases. jdoe@fpua.com) being used 100.0% of the time. These categories are ranked against standards set by the Public Power Communities across the nation. This program will be available through July 24, 2020. Pay your utility bill online through the Fort Pierce Utilities Authority payment center. Residents will need to provide documentation of past-due payments to support the need for assistance. If you have questions about the program, call the St. Lucie County CARES Public Information Line at 772-462-1705 or emailcomm_info@stlucieco.org. Please visitwww.fpua.comfor information on: FPUA will continue to communicate regularly through our website (www.fpua.com),Facebook (www.facebook.com/teamFPUA), and news releases. At the July 21, 2020, meeting, the Fort Pierce Utilities Authority (FPUA) Board voted to extend the suspension of disconnects for non-payment until September 5th, 2020. ALPI can be reached at 844-356-8138. Must also provide a voided check. WFLX investigator Dave Bohman learned that the water was shut off after the complexs owner fell several months behind in paying utility bills. Click here to view the flyer from Florida Community Health Centers, Inc. COVID-19 Update: As FPUA continues to follow its Pandemic Response Plan, we are implementing the following procedures to protect the health and safety of both our customers and staff: Thank you for your help in keeping the possible spread of COVID-19 to a minimum. Public Utilities; About Us. The drive-thru is typically very busy in the morning, visit late morning or early afternoon to shorten wait times. 3900 Monday through Friday, 9 am to 5 pm. Beginning Wednesday, March 18 at 9:00 am, the Customer Service Lobby will be closed to the public. The Kiosk accepts cash, credit/debit cards and checks. Customers must to stay behind the Plexiglas shields at all times and are asked to not touch the Plexiglas. Share & Bookmark, Press Enter to show all options, press Tab go to next option, Daupler Incident Response Management System, 2300 Virginia Avenue Fort Pierce, FL 34982. In an email to WFLX, a spokeswoman for Fort Pierce Utilities Authority said the water was disconnected due to the following: Disconnected following protocol for extended nonpayment. Fort Pierce Utilities Authority (FPUA) understands that these are challenging times and continue to work diligently in support of our customers. When you sign up for AutoPay, you will receive a monthly statement showing the amount of the bill with instructions NOT to pay. COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance with up to 12 months to pay at zero percent (0%) interest (minimum payment of $50). Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI appointment line at 844-356-8138. If you have been impacted by illness or job loss related to the pandemic, please call 211 to inquire if there are organizations in our area that may have funds available to assist eligible residents. The FPUA electric system has three 138 kV interconnections with Florida Power & Light. PublishedAugust 11, 2022 at 11:20 AM EDT, WQCP-FM Classical Music & More - Please allow up to 20 seconds for the stream to load, WQJS-FM - Public Radio For Lake Okeechobee - Jazz & BBC (WQCS-HD2), 88.9 WQCS-FM/HD1 Program Schedule (NPR News & Talk), 91.1 WQCP-FM Program Schedule (Classical Music), 88.5 WQJS-FM / WQCS HD-2 Program Schedule (Lake O Public Radio / Jazz / BBC), 88.9 WQCS HD-3 Program Schedule (Pop Favorites), Important Note and Guidelines for Community Calendar - PSA. However, the people who live at the complex said they never have had to do without it. If your payment is past due, scheduled to be shut off or already shut off,DO NOTmake your payment online. Customers requesting assistance must schedule an appointment. Public power utilities, like Fort Pierce Utilities Authority, are especially mindful of the fact that reliability is as important as maintaining low rates. 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